About Green Shield Pest Solutions

Green Shield Pest Solutions is a small family-owned pest control company in Southern Maine with over 15 years of experience. From our travels and experiences outside of the state and country, we believe Mainers to be some of the hardest working and fiercely loyal people in the world. We carry these two attributes into how we operate as a company. Long hours and extensive training, allow us to serve our customers in a way that makes us proud of what we do. The bug business isn’t a glamorous one, but our loyalty and dedication to our customers is what keeps us happy and thriving.

"Our integrity is of the utmost importance and we believe in truly listening to customers."

We want families to be able to the enjoy the home they worked hard for, without having to deal with the annoyance of unwanted pests and the health risks associated with them. That also means providing service with family-friendly products which are environmentally responsible but effective. 

Meet the Team

Owners
Colby Thayer solo

Colby Thayer

Owner/Sales

Colby was born in raised in central Maine and has been a Saco resident since 2013. He has been in the pest control industry since college in 2006, managing large sales teams in Denver, Seattle, Houston, New York, and New Hampshire. He and Greg founded Green Shield to serve hard-working Mainers who want to enjoy time with their families, rather than worry about pest control. Colby has his Master Applicator license from the State of Maine Board of Pesticides Control and loves bringing the skills he’s learned from his travels to better educate and help customers. Colby is married to his wife, Camille, and stays busy chasing around his four kids who are between the ages of 15 and 7. He enjoys playing and watching pretty much any sport.

Greg England

Owner/Operations

Greg has had a long and fulfilling career of leading teams and organizations. He started his career as an electrical engineer for Hughes Aircraft, managing multi-million dollar projects and teams. Later Greg branched out into information technology, finishing his career as CIO of an insurance company. Deciding that the retired life was too slow, and based on his love for nature and technology, he dove head-first into Green Shield Pest Solutions, seeing an opportunity to help customers solve their pest control issues through the best science and technology. Greg is a licensed Master Applicator in the state of Maine and loves people and being outdoors in nature – camping, fishing, or skiing. Greg has a wonderful wife, three children, and seven grandkids. He loves to travel, when time permits; and torturing his grandkids with tickle bugs.

Management

Tracey Crane

Tech Manager/Director of Education

Tracey brings a ton of leadership skills and experience to Green Shield. She has her masters degree in public health, understanding better than anyone how pests can negatively impact humans and pets. She served in the United States Army as a staff sergeant with a background in military intelligence. She has been an environmental specialist for the Maine Center for Disease Control and Prevention as well as a Quality Management Specialist dealing with food safety for restaurants, hospitals, and college campuses. In her free time, Tracey enjoys spending time on her pond with her wife and pups in Windham.

Shayne McIntyre

Tech Manager/Fleet Manager

Shayne is originally from Boston and currently resides in Sanford. Shayne has over ten years of carpentry experience, from dry wall, to laying tile, to roofing. This serves him well when it comes to understanding common pest entry points. He is very handy and a great problem solver. Shayne is blessed with a beautiful family: his fiance Rebecca and four children, ages 10 to 3. When not busy with family, he enjoys following the Boston Red Sox, Boston Celtics, Dallas Cowboys and Boston Bruins.

Brian Nash

Service Manager

Brian was born in Utah and has lived in Southern Maine since 1998. He has been with Green Shield since early 2021 after making a big change from sales and management in various industries. He is always enthusiastic about resolving issues he is faced with and loves applying this to his customers’ pest needs! When not chasing down crawling critters, he is busy chasing around his three children, ages 9 to 5, with his wife Caylin. He enjoys writing, playing music, and can be found most weekends at the skatepark with his daughter.

Paul Walker

Tech Manager in Training

Paul is originally from Southern Maine and is a graduate of UMaine with a degree in Wildlife Ecology. He brings experience in environmental work and customer service. He currently lives in Auburn and can be found servicing Green Shield customers anywhere from Portland to Augusta. His hobbies include skiing, fishing, and cooking.

Lee Goodwin

Tech Manager in Training

Lee was born and raised in Southern Maine. He brings a lot of customer service experience to Green Shield and has a very warm personality. Previously, he worked as a parts sales expert at a school bus dealership for 17 years. He lives with his two boys, ages 10 and 12 and his dog, Rancher. He loves playing soccer in the backyard with them as well as fishing and hiking. In his free time he also enjoys playing music and metal detecting. Lee is always upbeat and easy to talk to, and most importantly, extremely dedicated to helping our customers solve their pest issues.

Technicians

Lee Pelletier

Technician

Lee comes to Green Shield with various skills in electrical work, solar installation, chemical handling, machine operating, and shipping. He has various licenses and certifications in the electrician field as well as OSHA. He has his Associates Degree, went to the Gulfport Naval Academy and served in the Army National Guard. Lee is hard working, reliable, and very competent in solving pest issues. He lives in Auburn and can be found helping Green Shield customers all the way from Portland to Augusta.

Chris McGary

Technician

Chris has been with Green Shield since August of 2024. He enjoys helping people with their pest problems. He is efficient and very good at his job. When he’s not working, he enjoys hiking and enjoying nature in the summer.

Tech - TJ

TJ Dowling

Technician

TJ is a very organized and meticulous technician. He takes his time, always doing things in the proper way. Customers love his warm demeanor and willingness to do whatever it takes to solve their pest problem. TJ enjoys the outdoors and spending time with his family and friends. He is a hard worker and a true team player, always looking out for others.

Christopher Smith

Technician

Chris Smith is a dedicated and hard working technician who will do whatever he can to help solve your pest-related issues. He is originally from NH but has recently moved to Maine and is enjoying all it has to offer. Outside of work, Chris plays the Bass in several bands and plays all across New England. Feel free to chat with him about any of your musical interests or any of your pest-related issues!

Quinn Wilson

Technician

Quinn was born and raised in North Berwick Maine. He worked as a chef for 15 years in well-known areas such as Wells and Ogunquit .This area of experience has allowed him to master his time management and customer service skills. Quinn has a 10-year-old son and they both enjoy hockey and disc golf together in their spare time. Quinn currently lives in Southern Maine with his girlfriend and her daughter.

Tech - Nate

Nate Messier

Technician

Nate was born in raised in Maine and loves everything about being a technician for Green Shield. He has a passion for working as a team and is efficient and friendly. He currently lives in Waterboro. When Nate isn’t controlling bugs, he enjoys doing anything outdoors.

Alex Gray

Technician

Alex was born and raised in Maine and went to college for culinary arts in Rhode Island in 2011. He moved back to Maine after finishing school. He enjoys playing golf and outdoor activities throughout the year.

Jack Johnson

Technician

Jack grew up in Kennebunk, he’s dedicated and hardworking. He skis in the winter and plays disc golf in the summer. Jack is incredibly bright and enjoys helping Green Shield customers with any of the pest control needs.

Paige Bullock

Technician

Paige is a graduate from the University of Vermont. In her free time she hand carves wooden spoons and hikes with her dog. Paige is warm with customers and very smart when it comes to knowing all there is to know about bugs and how to help Green Shield customers.

Andrew Gregoire

Technician

Andrew comes to Green Shield from his job as a dedicated operations analyst with six years of experience in optimizing processes and ensuring efficiency across various departments.

His journey began with a strong commitment to self-sufficiency and excellence, as he put himself through college while playing football as a four-year starter. This experience not only honed his time management and teamwork skills but also instilled a deep sense of discipline and resilience.

He brings this same dedication to his work here at Green Shield, where he consistently strives to improve systems and his work ethic to deliver outstanding results.

Quincy Coachman

Technician

Quincy skills has served him well at Green Shield. He loves being outdoors and working with his hands. Quincy is trustworthy and reliable, and has a very humble and unassuming way about him. His calm and confident demeanor helps our customers find peace in the resolution of their pest issues. He was born and, raised in Maine and currently resides in Sabattus.

Joseph Willey

Technician

Joe loves to fly kites and eat. His favorite food is cinnamon buns. Joe currently lives in Kennebunk and you will frequently see him down the coast servicing some of Green Shield’s southern-most customers.

Chris Garland

Technician

Chris is a very organized and meticulous technician. He is a perfectionist and takes his time, always doing things in the proper way. Customers love his warm demeanor and willingness to do whatever it takes to solve their pest problem. Chris enjoys the outdoors and spending time with his family and friends. He is a hard worker and a true team player, always looking out for others.

Mark Hussey

Technician

Mark was born in raised in Sanford Maine and loves everything about being a technician for Green Shield. He has a passion for working as a team and is efficient and friendly. He currently lives in Lyman with his girlfriend and like all Green Shield technicians, loves dogs. His two pups are Benny and Ellie who also live with him in Lyman. When Mark isn’t controlling bugs, he enjoys staying active playing sports and loves anything to do with the outdoors.

Tyler Whitten

Technician

Tyler comes to Green Shield with loads of experience in the HVAC industry. He’s extremely handy and a great problem-solver. He loves anything to do with sports and being competitive and is a great hockey and soccer player. Tyler is dedicated, loyal, and a great employee. He truly cares about Green Shield’s customers and enjoys helping others.

Michael Caswell

Technician

Mike comes to Green Shield with almost a decade of management skills in various customer service positions. He has also worked in various mechanical industries as well as group home services for special needs. Mike lives in Brunswick and can be found servicing our customers in the coastal area where he lives with his wife, two daughters (11 and 6 months), and dog, Alexa. Mike does it all to help our customers and has been employee of the month more than any other technician due to his dedication and desire to help others. His hobbies include photography, watching the Maine Mariners in the winter and Portland Sea Dogs in the spring/summer.

Michael Cantara

Technician

Mike is extremely hard working and efficient in all that he does. He has a history working in the pest control industry as well as law enforcement. When he’s not working for Green Shield, he can be found working security on the weekends. Mike is also one of the brightest people you will meet, achieving high test scores on his pest exams and out-pacing the competition with his mind. He can be found servicing customers from Saco to Portland and lives the closest to the Green Shield office of all the technicians.

Paul Walker

Technician

Paul is originally from Southern Maine and is a graduate of UMaine with a degree in Wildlife Ecology. He brings experience in environmental work and customer service. He currently lives in Auburn and can be found servicing Green Shield customers anywhere from Portland to Augusta. His hobbies include skiing, fishing, and cooking.

Adam Peterson

Technician

Adam is one of the most optimistic people you will ever meet and lights up any room he is in. Many of our customers comment on how fun a pest control visit can be when Adam is involved. He is kind, outgoing, and very easy to talk to. Adam is an athlete and enjoys playing any sport. He has a competitive spirit and is the life of the party. Adam is also an animal lover and has had a history of working and caring for animals.

Robert Norton

Technician

Rob brings a variety of different skills to Green Shield which has served him and the company well. He was previously a lobsterman and grew up on the waterfront. He loves being outdoors and working with his hands. Rob is as trustworthy and reliable as they come, and has a very humble and unassuming way about him. His calm and confident demeanor helps our customers in the Portland and Gorham area find peace in the resolution of their pest issues. He was born and, raised in Maine and currently resides in Portland with his girlfriend and two cats.

Lee Pelletier

Technician

Lee comes to Green Shield with various skills in electrical work, solar installation, chemical handling, machine operating, and shipping. He has various licenses and certifications in the electrician field as well as OSHA. He has his Associates Degree, went to the Gulfport Naval Academy and served in the Army National Guard. Lee is hard working, reliable, and very competent in solving pest issues. He lives in Auburn and can be found helping Green Shield customers all the way from Portland to Augusta.

Kevin Camp

Technician

Kevin has a background in home inspecting which serves him well when inspecting homes for pest issues with Green Shield. He’s knowledgeable on areas where pests can cause damage and is competent in solving all customer issues because of it. He has also worked in the transportation industry. Kevin has a warm personality that makes you feel comfortable. He is well known for going above and beyond to help our customer with anything they need. At his core, he has a true desire to help others which comes out in his personality when you speak with him. He is extremely loyal and a great asset to Green Shield!

Kasey Hill

Technician

Kasey comes to Green Shield with a diverse background in sales, customer service, manufacturing, machine operating, and cooking in the food industry. In her free time you will find Kasey in the woods, rain or shine; she loves the outdoors! She also loves animals and is guaranteed to want to get to know you and your pet when she comes to visit. Kasey is smart, hard-working, and a great problem solver. She currently lives in Kittery and enjoys helping Green Shield’s southern-most customers.

Sales

Spencer Conners

Sales Manager

Spencer joined the Green Shield team in the fall of 2023. He brings a variety of skills and experience with him from project management and residential construction to customer service and sales. He has a lifelong passion for environmental stewardship and was attracted to Green Shield’s careful product choices and commitment to providing effective pest solutions that are safe for children and pets, as well as pollinators and other wildlife. At the office, Spencer enjoys listening to really understand and care for his customers and working with his team to improve the services and customer experience Green Shield offers. At home he enjoys spending time with his wife and and two young children, keeping up with the latest renewable technology, and fine woodworking.

Adnan Hanifi

Sales Rep

Adnan comes to Green Shield with loads of experience in banking, nutrition, and customer service. He has managed and led teams in several different industries and is a natural leader. Adnan was very popular among customers as a technician, but recently moved over to sales. He is sharp, efficient, and extremely likable. He can be found in our main office receiving calls from potential customers over the phone and explaining how Green Shield can help.

Kyana Ossowski

Sales Rep

Kyana was born in Montana but raised in Southern Maine. She has a background in mental health and horticulture, and went to school for phlebotomy. She approaches issues holistically and knowledgably, using integrated pest management to help Green Shield customers solve their pest problems. She is very smart and loves learning new things. She can talk to anyone about anything and always makes you feel comfortable and happy when you are around her. Her hobbies include art, star mapping, and gardening.

Joseph Poliquin

Sales

Joe has done it all for Green Shield.  He was originally hired as a technician and worked in the Lewiston/Auburn and Topsham/Brunswick areas.  As we’ve grown, he has moved into one of our most important sales roles where he uses his technician skills to educate on best pest control practices.  He is regularly our employee of the month because of his outstanding customer reviews and the thorough service he provides.  He is approachable and warm and can talk to anyone about anything.  Customers will frequently lose track of time chatting with Joe because of his warm and likable personality.

Office

Louise Atkinson

Customer Service Manager

The friendly voice you hear when calling Green Shield belongs to Louise. She recently retired from DHHS, Child & Family Services in 2020 where she worked for 41 years as a Childcare Licensing Specialist. She and her husband Dean live in Central Maine. She is the mother of Colby and grandmother to his four children. Her joys are spending time with her grandchildren, attending all their extra-curricular activities, and spoiling them to death at all times.

Pam Conry

Accounts Receivable Manager

Pam comes to Green Shield with an impressive 16 years of managing large and complex offices, dealing with everything from dental offices, insurance, and finance. She has really helped Green Shield with policies and procedures and helps the company stay organized. She works long hours and is one of the most dedicated workers you will ever meet. She is originally from Tennessee which you’ll definitely hear over the phone when you speak with her! She is married with three children and seven grandchildren! Her favorite place when she is not with family is Fortune Rocks Beach/East Point Sanctuary in Biddeford. She loves hiking, fishing, collecting rocks and shells, and is a wonderful artist, mostly working with watercolors.

Office - Rachel

Rachel Knight

Scheduling Specialist

Rachel has dedicated 17 years to providing exceptional customer service. She is extremely competent at organizing difficult tasks, including handling the scheduling of thousands of customers a year and organizing technician routes to serve Green Shield’s customers.

She is detail-oriented, a quick learner, and a huge asset to Green Shield. Rachel is passionate about the outdoors and enjoys hiking and camping with her husband and three children. Rachel brings a wealth of experience and a friendly, helpful attitude to the Green Shield Pest Team.

Reba Elledge

Quality Control

Reba is one of the voices you hear on the other line when calling Green Shield. She previously worked in a medical office where she has had lots of experience with helping others. Most days she can be found helping Green Shield customers with scheduling, answering questions, and making sure everything runs smoothy behind the scenes. She also writes informative articles to educate our customers on services in the offseason (located in our blog section). Reba is a huge asset to Green Shield!
Becky Bio Photo

Becky Gregoire

Accounts Receivable/Clerk

Becky is an Accounting graduate with over six years of banking experience, bringing a wealth of expertise to Green Shield. A proud member of three honor societies, she has demonstrated a commitment to excellence and a passion for continuous learning. She is known for her strong organizational skills, upbeat personality, and her ability to streamline processes.

Outside of work, Becky is a dedicated mother of four and fiancée to one of our technician managers, Shayne McIntyre. Balancing a thriving career with her family life has further honed her time management and multitasking abilities, making her a great asset here at Green Shield!

Polly Abaroa

Customer Service

Dana Lowe

Customer Service

Hadley Johnson

Customer Service

Hadley was born and raised in Maine and loves everything about it.  She lives in Buxton with her wonderful husband John and cute, cat Charlie.  She is currently in postsecondary school studying nutrition and dietetics.

Brynne Bio Photo

Brynne Thayer

Customer Service

Brynne is the daughter of Colby and Camille and currently a high school student at Thornton Academy. She is a first honors student and is working really hard to prepare for college. She typically works for Green Shield during her summer break, helping the family to answer phone calls and assist customers with their pest needs. She is a varsity cheerleader, pole vaulter, and a great big sister to three siblings at home. We are lucky to have Brynne!

Alaina Vest

Customer Support

Alaina is the newest member of the Green Shield office team and has been busy since starting! She has lots of experience in customer service and loves helping people. She is currently in college studying experience design and management and hopes to one day be a wedding planner. She loves everything outdoors from playing soccer to riding bikes. She is excited to be working with Green Shield!

Camille Thayer

Human Resources

Camille has worked in the pest control industry for over ten years alongside her husband, Colby, starting in 2007 and managing offices in Houston in 2008 and 2009. Later, she created instructional coursework for employees, analyzing psychology measurements to improve performance and morale. She works part-time for Green Shield, and full-time as a clinical mental health counselor. She’s a busy mom of four and always helping others around her with her big heart!